"I absolutely love those 'Aha!' moments in design and research. That's why, with AI agents everywhere, I stay the human in the loop: asking better questions, testing with real people, and shipping what matters."
Increased advisor engagement with a redesigned Client Profile in Client 360.
Co-creating better triage workflows with nurses for more effective cancer care.
Transforming eczema care with personalized tracking and insights.
Helping U of T students engage with clubs for practical experience.
Designing a culturally adaptive conversational agent .
